When It Is Best To Disagree With Your Boss

Ashley was feeling especially anxious one morning. She was making a series of obvious errors when setting up her register for the day. When her supervisor asked Ashley what was wrong, she confided that she was worried about the upcoming reorganization of the department. She was uncertain she could adapt to working with a whole new set of colleagues. Her supervisor snapped, “You better get used it. This roller coaster isn’t going to slow down for you.”

This exchange came to mind when I was going over some data recently that linked a few intriguing ideas.

One measure reflected the level of anxiety that people brought to their social relationships, especially their fear of being deserted. Other measures reflected the quality of their working relationships. They assess the respect and camaraderie of well-functioning workgroups as well as the downside of workplace incivility.

It was no surprise that people who reported higher levels of relationship anxiety also reported greater distress. They reported more indicators of burnout and fewer of engagement with work. They encountered more incivility and felt less integral to their workgroups. Overall, they reported a lower level of resilience at work.

It was a bit more striking that regardless of the individuals’ level of relationship anxiety, those who worked on units whose manager reported higher levels of relationship anxiety reported less resilience as well. Their experience of worklife was aligned on some key factors with their supervisors’ perspectives on relationships.

The most striking thing was that these factors combined. The people with the least workplace resilience were those with high relationship anxiety working on units whose managers also reported high levels of relationship anxiety.

On many points, it is valuable and politically astute to agree with your boss. But on some fundamental ways of understanding the world, it is healthier to have a different point of view.

As in the vignette at the top of the page, the supervisor’s anxiety about the upcoming change amplified Ashley’s distress. If continued, the exchange could further increase their anxiety. It is great to find someone who shares your strengths, but it can be a problem when a key person shares your weaknesses.

This entry was posted in Areas of Worklife, Burnout, Civility, Dysfunctional Groups, Leadership, Psychological Resilience, Respect, Uncategorized, Work Engagement, Workgroups, Worklife and tagged , , , , , , , , . Bookmark the permalink.

Leave a Reply


Want to Register?
Or subscribe with RSS 2.0 







workengagement.com Webutation

Canada’s answer to improving worklife!

Michael Leiter

Dr. Michael Leiter, co-author of Banishing Burnout and The Truth about Burnout, is set to release his newest book on Work Engagement. Dr. Leiter founded the Canadian Centre for Organizational Research & Development and has researched organizational behaviour for more than two decades. He knows how to improve an organization’s bottom line (productivity and profitability by improving its top line - people. In fact, he and his co-author coined the term "work engagement" as the antithesis to burnout!

Over the years, Dr. Leiter has worked closely with a host of researchers, including Dr. Christine Maslach, creator of the Maslach Burnout Inventory (MBI), and most recently, with Dr. Arnold Bakker on work engagement. Now, through work with the Veterans Health Administration (VHA) - the largest integrated health care system in the U.S. - Dr. Leiter has the CREW Solution.

What is your usual pattern

...when you wake up feeling ill?

1 Votes left

jVS by www.joomess.de.

Share this page?

Bookmark and Share

 

Books
Order