The Win/Win of Shared Efficacy

FLM Efficacy Graph

The challenges First Line Managers (FLMs) face in their work differ from those of their team members. However, FLMs’ psychological connections with their work resonate with those of team members.

The graph shows that correspondence of FLMs’ sense of efficacy in their work with their team members’ scores on the Maslach Burnout Inventory. As FLMs’ efficacy improves (towards the right hand side of the chart), so do their staff members’ efficacy (the green line). Meanwhile, exhaustion and cynicism decrease.

This chart does not untangle the extent to which who influences whom. However, it does demonstrate that everyone is in this together.

Who influences your sense of accomplishment at work?

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Canada’s answer to improving worklife!

Michael Leiter

Dr. Michael Leiter, co-author of Banishing Burnout and The Truth about Burnout, is set to release his newest book on Work Engagement. Dr. Leiter founded the Canadian Centre for Organizational Research & Development and has researched organizational behaviour for more than two decades. He knows how to improve an organization’s bottom line (productivity and profitability by improving its top line - people. In fact, he and his co-author coined the term "work engagement" as the antithesis to burnout!

Over the years, Dr. Leiter has worked closely with a host of researchers, including Dr. Christine Maslach, creator of the Maslach Burnout Inventory (MBI), and most recently, with Dr. Arnold Bakker on work engagement. Now, through work with the Veterans Health Administration (VHA) - the largest integrated health care system in the U.S. - Dr. Leiter has the CREW Solution.

What is your usual pattern

...when you wake up feeling ill?

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