The Big Divide: How Teams React to Stress

Civility Buffering

Some teams come together under stress; some fall apart.

In a feature story in the Halifax Chronicle Herald I had an opportunity to talk about the potential of workplace civility to address job burnout.

Civility works as a buffer.

Teams will continue to encounter demands, stresses, and strains. In the contemporary work world, no one can count on an easy time of it.

    • When the team lacks civility among its members, those strains translated directly into increased burnout.

    • When a team has a civil, respectful culture, it buffers the impact of the strains, reducing their potential to burn people out.

Good working relationships make a difference.

This entry was posted in Areas of Worklife, Burnout, Civility, Dysfunctional Groups, Respect, stress, Workgroups and tagged , , , , , , . Bookmark the permalink.

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Dr. Michael Leiter, co-author of Banishing Burnout and The Truth about Burnout, is set to release his newest book on Work Engagement. Dr. Leiter founded the Canadian Centre for Organizational Research & Development and has researched organizational behaviour for more than two decades. He knows how to improve an organization’s bottom line (productivity and profitability by improving its top line - people. In fact, he and his co-author coined the term "work engagement" as the antithesis to burnout!

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