Tag Archives: Team Dysfunction

It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between the person and the situation. It is the mix that determines whether things go well or go badly. The chart … Continue reading

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The Situation: Margaret, arriving a few minutes early for a staff meeting, joins a conversation with Jason and Kendra about the company softball game last week. The conversation was neutral chitchat until Jason said, “And did you see how Suzi … Continue reading

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